Home, also known as the Administrator Dashboard, is displayed at Login. It is a clearing house for the most pertinent system information in a single location. Predominantly, the Home tab deals with backflow preventer statuses, access and renewal requests from backflow testers and the customer portal.
There are 3 widgets and 2 buttons across the top of the Homepage.
First widget displays the number of customers in the system.
Second widget displays the number of active backflow devices in the system not locked, meter locked or a single check valve the belongs to a larger assembly.
Third widget displays the percentage of backflow devices that have received a passing test compared to the overall total of devices in the system.
View Map displays the backflow devices that have been GPS located. Individual backflows are color coded based on their status in the system.
Green – No Action Needed
Orange – Test Soon
Blue – Out of Compliance
Gray – Inactive
Purple – Locked
View Call Log displays a running list of customer phone calls entered into the system. This list can be searched and sorted. You can go directly to a customer’s account and view their individual logs.
TIP: Use the View All button to display a complete sortable list
Flagged Reports are associated with a specific backflow device and are meant to bring a problem or situation, other than a failing test, to the attention of an Administrator. Reports can be flagged by backflow technicians, administrators, and the AquaResource system.
- Backflow technicians may flag a report for any problem or situation they think needs to be brought to the attention of administration. Example: Excessive corrosion on the backflow device, missing shutoff handles, etc.
- Administrators may flag a report for any problem or situation they think needs additional attention beyond a failing test.
- AquaResource will automatically flag a test report if the supply line pressure to the backflow device is 20 psi or less.
- By clicking on a device in the list you will taken to that backflow devices test results which contains the flagged note. To remove the flagged backflow from Flagged Reports toggle the Flagged/Not Flagged switch under Actions.
Out of Compliance
Out of Compliance is a list of all the backflow devices in the system that are past their scheduled test dates. By clicking on a device in the list you will taken to the device owners profile and a list of all of the backflow devices, if there is more than one, at that location that are out of compliance. Backflow devices in this list will not be removed until it receives a passing test.
Failed Reports is a list of all the backflow devices in the system that have failed a test and have not been repaired or rebuilt. Backflow devices in this list will not be removed until it receives a passing test. Backflow in this list may also be in the Out of Compliance list depending on the scheduled test date.
If you as a purveyor only accept passing test results and do not accept failed test results, Failed Reports can be removed in System>Setting>Test Report>Allow Failed Report. By unchecking the option Allow Failed Report, the system will not accept or display failed tests