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Customer Search

  1. Enter customer name, address, account number or group id
    • TIP: Entering 5 plus characters works the best
    • Group id must be an exact match, all others will return partial matches
  2. A successful customer search will return one or more results.
    • Click on the Customer whose backflow you are going to test
    • If multiple customers are returned click the block containing the customer’s name whose backflow you will be working on. Clicking opens the selected customer’s information allowing you to select a backflow preventer device from a list or add a backflow preventer device.
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